How can we help?
There are a few options available, but all lead to the same great service.
I want to register a domain
The easiest way to do this is using our domain search tool. Simply search for the domain you want to buy and, if it’s available, add it to your basket, complete the checkout process and make your payment by debit or credit card. It’ll happen instantly.
If you’re an existing customer please log in to your account first.
I have a query about an existing domain
Please log in to your account and raise a support ticket. Doing this ensures that we can better answer your questions, having your account information in front of us.
Web hosting support
For any queries related to your hosting services please complete the form below and we’ll get back to you.
You may report abuse of our services, such as domain names we act as registrar for being used for phishing or spamming, to us at firstname.lastname@example.org. We’ll acknowledge your report immediately and get back to you within two working days.
Sometimes things don’t go according to plan, it’s really unfortunate when that happens, but we’ll do our absolute best to put things right. If, after raising a support ticket through your account, you remain dissatisfied we’d encourage you to write to us, providing as much information as possible so that your complaint can be fully investigated and responded to. You’ll get an initial response within 5 working days.
32 Hockliffe Street